Frequently Asked Questions
1. Vintage v/s Thrifting
Vintage and thrifting are often used interchangeably, but they're not the same.
Thrifting is shopping through second-hand stores, where you'll find a mix of modern and older clothing. It takes time, and there's no guarantee you'll discover quality vintage pieces.
Vintage refers to clothing that is typically 20 years or older, valued for its quality, history, unique designs, and timeless appeal. Finding authentic vintage usually requires experience, careful sourcing, and a good eye.
At Retro Cartel, we do the hard work for you. Every piece is personally handpicked, authenticated, inspected, and measured before it's listed. Instead of spending hours searching through thrift stores, you get access to a curated collection of genuine vintage tees that are ready to wear.
2. Are your items one of one?
Yes. Most of our pieces are one-of-one, meaning once an item is sold, it is very unlikely that we'll have another exactly like it.
3. How do I choose the right size?
Vintage sizing often differs from modern sizing. We recommend checking the measurements provided on each product page below the "BUT IT NOW" button of every product and comparing them with a similar garment you already own. For more information, visit our Sizing Guide.
4. Are the clothes washed before shipping?
Yes. Every item is inspected and cleaned before being packed, so it's ready to wear when it arrives.
5. Do you mention flaws?
Absolutely. We believe in complete transparency. Any noticeable stains, repairs, fading, or imperfections will always be mentioned in the product description and shown in the product photos.
6. Do you accept returns or exchanges?
Please refer to our Returns & Exchanges Policy for complete details. If you have any questions before purchasing, feel free to contact us.
7. Do you offer Cash On Delivery (COD)?
No. All Retro Cartel orders are prepaid only. This helps us keep our process simple and ensures every order is confirmed before we pack and ship it.
8. How can I trust Retro Cartel?
Retro Cartel has been built independently since 2022, with a genuine love for vintage clothing and a focus on authentic, carefully selected pieces. You can check out the reviews in Instagram highlights as well. We’re not a mass-produced fast-fashion store — every piece is individually selected.
9. How long does shipping take?
We ship the orders the very next day. Delivery times vary depending on your location, but most orders within India arrive within 3–7 business days.
10. Do you ship across India?
Yes! We deliver to customers all across India. If you want the order to be shipped outside India then please message us on instagram or email us.
11. How often do you add new products?
We regularly upload fresh vintage finds. Follow us on Instagram @retrocartel.in to be the first to know about new drops.
12. Do you archive/delete the sold out item?
Yes, we archive the sold out items.
13. How can I contact you?
If you have any questions, feel free to reach out through our Contact Us page or send us a message on Instagram @retrocartel.in. We'll get back to you as soon as possible.