Frequently Asked Questions
Are all your products authentic vintage?
Yes. We specialize in authentic vintage clothing. Most of our collection consists of genuine vintage pieces that have been carefully sourced and inspected. Due to their age, minor signs of wear may be present and are considered part of their unique character.
Vintage v/s Thrifting
Vintage and thrifting are often used interchangeably, but they're not the same.
Thrifting is the process of shopping through second-hand stores, where you'll find a mix of modern and older clothing. It takes time, and there's no guarantee you'll discover quality vintage pieces.
Vintage refers to clothing that is typically 20 years or older, valued for its quality, history, unique designs, and timeless appeal. Finding authentic vintage usually requires experience, careful sourcing, and a good eye.
At Retro Cartel, we do the hard work for you. Every piece is personally handpicked, authenticated, inspected, and measured before it's listed. Instead of spending hours searching through thrift stores, you get access to a curated collection of genuine vintage tees that are ready to wear.
Are your items one of one?
Yes. Most of our pieces are one-of-one, meaning once an item is sold, it is very unlikely that we'll have another exactly like it.
How do I choose the right size?
Vintage sizing often differs from modern sizing. We recommend checking the measurements provided on each product page and comparing them with a similar garment you already own. For more information, visit our Sizing Guide.
Are the clothes washed before shipping?
Yes. Every item is inspected and cleaned before being packed, so it's ready to wear when it arrives.
Do you mention flaws?
Absolutely. We believe in complete transparency. Any noticeable stains, repairs, fading, or imperfections will always be mentioned in the product description and shown in the product photos.
Do you accept returns or exchanges?
Please refer to our Returns & Exchanges Policy for complete details. If you have any questions before purchasing, feel free to contact us.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times vary depending on your location, but most orders within India arrive within 3–7 business days.
Do you ship across India?
Yes! We deliver to customers all across India.
How often do you add new products?
We regularly upload fresh vintage finds. Follow us on Instagram @retrocartel.in to be the first to know about new drops.
Can I reserve an item?
Since most of our products are one-of-one, we generally don't reserve items. We recommend purchasing as soon as you find something you love.
How can I contact you?
If you have any questions, feel free to reach out through our Contact Us page or send us a message on Instagram @retrocartel.in. We'll get back to you as soon as possible.